---
title: About KoraCard
description: Answers to Frequently Asked Questions
---

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# About KoraCard

## Answers to Frequently Asked Questions

**Q: Can I deposit a check?**

A: Nope. KoraCard does not yet support this feature.

**Q: What happens if my card info is stolen?**

A: Change your KoraCard information in Settings. The app will generate a new card number and stop the old card's functionality.

*Note: When you change your card number, any accounts or apps tied to the previous number will no longer access your KoraCard funds. Be mindful of updating impacted accounts and apps.*

**Q: How to I qualify for KoraCard?**

A: You must be 18+ years of age and enrolled in college or a university.

 

**Q: How do I deactivate my card?**

A: Transfer any balance remaining on your KoraCard then deactivate in Settings.

*Note: You will not be able to deactivate your card until you have transferred remaining funds.*

**Q: What happens if I make a transaction that exceeds my account balance?**

A: The transaction will be declined. Kora does not offer overdraft potection.  
  
**Q: Can I use my KoraCard outside of the United States?**

A: Yes. The KoraCard can be used anywhere virtual Visa cards are accepted.

**Q: When will my debit card arrive?**

A: There is no physical card. KoraCard is an entirely virtual card experience. 

 

\*The Kora Visa® Prepaid Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card may be used everywhere Visa debit cards are accepted. No ATM access.

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