How can I deactivate my Kora account?

If you are looking to delete your account, please read on for more information.

If you are trying to delete your Kora account, we’re sorry to see you go. If there's anything our customer support team can do to help, please let us know.

Keep in mind that if:

  1. You are a current, paying KoraCash or KoraDrive customer, you will not be able delete your account until your loan is fully paid off.
  2. You have paid off your KoraCash and want to delete your account, you will not be able to get more KoraCash in the future.
  3. You are currently not eligible for KoraCash, you will not be able to re-apply for KoraCash in the future.

If you just want to temporarily deactivate your account, we recommend deleting the Kora app for now. Your information is completely secure.

If you would like to fully delete your Kora account, please fill out this form and our customer support team will start the process for you.


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